Manage subscription & billing — switch plan, cancel, invoices

How to switch your plan in FizzyPeak, cancel at the end of the period, see your next charge, pull invoices and add your VAT ID — all handled securely through Lemon Squeezy.

Manage subscription & billing

Everything about your subscription lives in the Plan & Billing tab in the dashboard. There you see your current plan, the next charge date, switch or cancel, and pull your invoices.

All payment processing runs through Lemon Squeezy as Merchant of Record. No credit card data is stored on FizzyPeak servers — anything sensitive happens inside the secure Lemon Squeezy checkout and customer portal.

Your plans at a glance

Use the Monthly / Yearly toggle at the top of the plan list. With yearly billing, FizzyPeak shows the savings (−19%).

Starter is free and needs no subscription — it's meant for testing your setup.

Current plan & next charge

At the very top of the tab sits your plan card with:

• the active plan and the current price per month,
• Next charge — the real renewal date of your Lemon Squeezy subscription.

If it shows —, there's no active paid subscription (yet) — FizzyPeak deliberately shows no made-up date. You'll find the same key figures in the stats row below (This month, Next charge, Streaming targets).

If you've cancelled, the display switches to Active until with the date your access still runs to.

Upgrade — book a higher plan

1. In the Plan & Billing tab, scroll to the plan list (the Switch plan / Choose plan button jumps straight there).
2. Optionally switch to Yearly at the top if you want to pay annually.
3. Click Upgrade (or Activate) on the plan you want.
4. You're sent to the Lemon Squeezy checkout, where you enter your payment details and complete the purchase.

Upgrades always go through the paid checkout — a higher plan can't be unlocked without payment.

What the plans unlock (excerpt): AutoMod from Creator, 24/7 VOD loop from IRL Pro, Cloud OBS Studio and 9:16 vertical only in IRL Pro+.

Downgrade — move to a smaller plan

A downgrade works in the same plan grid: the lower plan shows a Switch to [plan] button.

1. Click the button.
2. Confirm the notice.

The switch takes effect at the end of the current billing period. Until then all features of your current plan stay active — you lose nothing early.

Cancel & reactivate

Cancel:

1. In the plan card at the top, click Cancel subscription.
2. Confirm the notice.

Your cancellation is queued. Your access stays active until the end of the current billing period — after that you move automatically to the free Starter plan. During that time the plan card shows Active until with the end date.

Undo a cancellation: as long as the subscription hasn't expired yet, the plan card shows a Reactivate subscription button. One click removes the cancellation.

Manage payment details (Lemon Squeezy portal)

To change your payment method, view subscription details or cancel in the provider portal:

• In the plan card, click Payment portal, or
• in the Payment & invoices section below, click Manage next to Payment method.

Both open the Lemon Squeezy customer portal in a new tab. Supported payment methods include credit card, SEPA and PayPal. If you have no active subscription yet, there's nothing to manage and you'll get a matching notice.

Pull invoices

1. In the Payment & invoices section, click Show invoices.
2. An overview of your invoice history opens with invoice number, date, amount and status.

If there are no invoices yet, you'll see a short note instead of an empty list.

Add a VAT ID (business customers)

For invoices with company name and VAT ID:

1. In the Payment & invoices section, click Add VAT ID next to Enter VAT ID.
2. Enter, in order: company name (optional), VAT ID (e.g. DE123456789) and country as a 2-letter code (e.g. DE).

The details are saved and used on your invoices.

Good to know

• Secure via Lemon Squeezy — no credit card data on FizzyPeak servers.
• No minimum term — cancel monthly.
• Billing questions? Email [email protected].

Still have questions? Open the dashboard or message us on Discord in #support.